Information we collect
Forms, emails, and supplier review details
When you download the China Supplier Verification Checklist, we may collect your name, email address, product category, and selling platform.
When you submit a Supplier Risk Review request, we may collect your name, email address, supplier names, supplier website or platform links, product category, quoted product details, order quantity, MOQ, destination country, payment request details, your main concern, and files you upload such as business licenses, quotes, proforma invoices, and screenshots.
If you contact us by email, we may keep your email address, message content, and related communication history.
How we use information
Checklist delivery, email communication, and manual review
We use your information to send the checklist you requested, provide supplier risk education emails, respond to support requests, review supplier information you submit, deliver Supplier Risk Review reports, and improve the website and service.
We do not sell your personal information. We only use supplier details and uploaded files to provide the service you requested, communicate with you, and maintain reasonable business records.
Email and CRM services
FluentCRM, FluentSMTP, and Hostinger email
China Source Lab may use WordPress, FluentCRM, FluentSMTP, and Hostinger email services to store contact records, manage email lists, send checklist download emails, send follow-up emails, and handle customer support communication.
You may unsubscribe from marketing or educational emails using the unsubscribe option when available, or by contacting us at support@chinasourcelab.com.
Payments
Future PayPal payment processing
Online payment is being prepared. In the future, China Source Lab may use PayPal or another third-party payment provider to process Supplier Risk Review payments.
When PayPal is used, payment information is processed by PayPal according to PayPal's own terms and privacy policy. China Source Lab does not intend to store full payment card details on this website.
Retention and deletion
How long we keep information
We keep contact information, email records, supplier submissions, uploaded files, and review-related records for as long as reasonably needed to provide the service, respond to questions, maintain business records, and comply with applicable obligations.
You may request access, correction, or deletion of your personal information by emailing support@chinasourcelab.com. We may need to keep limited records where required for security, legal, accounting, or dispute-related reasons.
Third-party services
Service providers and external links
The website may rely on third-party services including WordPress, Hostinger hosting and email, FluentCRM, FluentSMTP, analytics or security tools if enabled, and PayPal when payment processing becomes available.
The website may also link to supplier websites, Alibaba, 1688, Made-in-China, Global Sources, PayPal, or other external sites. We are not responsible for the privacy practices of those third-party websites.
Contact
Questions or data requests
For privacy questions, data access requests, correction requests, deletion requests, or unsubscribe help, contact:
support@chinasourcelab.com
